Her name was Cathy. Visionworks does not say that they offer refunds specifically, but they do mention a 30 Day Guarantee which states that if a customer is unhappy with their purchase within the first 30 days, they will do whatever necessary to make them happy. Got a call from Customer Service Wednesday July 22, 2020 . Then lastly the wonderfully nice gentleman who not only works the sales floor but helps in the lab ( again I have lost his name) spent the extra time to get my computer glasses working for me in time for work...tremendous group of employees at this blue diamond store in las Vegas...thank you for helping me with a frustrating vision situation. We are so happy that we were able to help find new frames! View More. 155 friends. They called 5+ other locations to locate a pair and had them shipped to the store. Thank you for your kind review and stellar recommendation, Lina! Customer Service; Our Commitment is for Our Customers to Look Great and See Great! Business Customer Service. Average Visionworks Retail Customer Service Representative hourly pay in the United States is approximately $11.67, which meets the national average. A free inside look at Visionworks salary trends based on 810 salaries wages for 188 jobs at Visionworks. Write a private message as Visionworks verified representative. We are processing your message. If you wish that your prior post be removed, submit a notarized letter. Average Visionworks hourly pay ranges from approximately $9.18 per hour for Eye Specialist to $18.64 per hour for Optician. The service at the Joliet vision works is by far the worst I've ever experienced in any business whatsoever!-by Furious Buyer (Apr. 9 reviews. Customer service very poor, visionworks managers do not listen to shoppers when trying to explain the problem, upsetting the customer even more until the problem has escalated beyond reasoning by both parties. Great Comment! Contact Visionworks customer service. Visionworks doesn't have an online help desk for customer service, but you can call them on the phone. If I do not get a follow up soon I will post what happened to my wife and myself to let the public know what happened with video. A free inside look at company reviews and salaries posted anonymously by employees. Get contact details that poster left for the company. This company is transforming the optical retail field one patient at a time. Average Visionworks Customer Service Representative hourly pay in the United States is approximately $12.36, which is 6% below the national average. Business Customer Service. Please call customer service for help adjusting your order. They didn't have them in stock so had to order them. Review #2085751 is a subjective opinion of Thank You for Your Reply! We are passionate about flawless vision. Thank you for visiting our site. Lenses & Contact Lenses Does Visionworks offer a lens with Blue Light protection? 1 salary. Visionworks Employee Reviews about "customer service" Updated Dec 22, 2020. I have never had such bad service at any place in my entire life...the manager didn't seem to think after an entire week of thinking my glasses were ordered was important enough to take 5 minutes to FAX my script to another store I had to wait till the next day...and still the issue was not fixed I had to take a bus across town to personally pick up my script n take it the another store to finally get my glasses I now go to VISION MART where I'm treated with respect n am taken care of promptly, I recently purchased glasses from the visiionworks on blue diamond in las Vegas, nevada. Smart Screen lenses provide 45% Blue Light reduction. I have sat on hold over 30 minutes and I get tired of waiting and hang up. Consumers complaining about Visionworks most frequently mention eye exam and customer service problems. Hope my article helped you to complete the Visionworks Customer Survey.. You can try to reach review author by writing a comment to the review or try one of our business solutions. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Find Reviews Filter. She took my complaint with some questions that I needed answered and said she would contact the area manager or higher and she would have them contact me in a couple days if I have not received a call back then call her back. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Shop Glasses Shop Contacts Search job titles. And again, if you didn't realize it was an option and you'd rather have a dialog … If you still have any issue, So please comment by using below comment box. Store in Arbor Place Mall run by young unprofessional kids and is very unorganized. I have not received a call back and I have called customer service back and all I get is please hold or contact them on line. If you want your response Salaries posted anonymously by Visionworks employees. Working for Visionworks is like having this extended family from coast to coast. Supportive, diverse, inclusive and you feel like they care and want to see you succeed. Don't forget to like our Facebook page and stay tuned for exciting offers and events. Username and password will be sent to you via email. Visionworks Customer Care. Our website collected and compiled various consumer reviews about MyEyeDr and Visionworks as well as customer ratings and recommendations for these brands. Conclusion. Senior Manager - Global Customer Care. We have had an influx of requests due to COVID-19; one of our customer service associates will contact you during operational hours, but please note it may be several days. Reviews For Vision Works Customer Service (4) Horrible service. Comment from Customer Service of Visionworks Boulevard Mall. Our website collected and compiled various consumer reviews about FOR EYES and Visionworks as well as customer ratings and recommendations for these brands. 1 salary. Visionworks has a consumer rating of 1.9 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. 4/16/2019 We're so sorry to hear about your experience, Jess. Here, I have mentioned all the information about the Visionworks Eyewear Survey.I hope you took this survey successfully & got a to win a $1000 Prize.. Comment the review as Visionworks verified representative. 5/17/2016 Hi Larry, Thank you so much for sharing your Visionworks experience with us! They care about your wellbeing. The team did a great job in accommodating my needs. 8 reviews of Visionworks "The team provides great service. I wouldn't recommend it. Customer Service Hours. Thank you for submitting your request. We'd like to collect more information from you about your interactions with the store as well as your contact information. Their customer service is terrible. You will be automatically registered on our site. Read more. In … 9am – 6pm CT | 7 days a week. Business Customer Service. In case you didn't realize there was an alternative, the best phone number for Visionworks customer support is … ... Visionworks is a gem among optical and retail companies. Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on … You can call Visionworks at (210) 228-0718 phone number, write an email, fill out a contact form on their website www.visionworks.com, or write a letter to Visionworks of America, Inc, 175 E Houston Street, San Antonio, Texas, 78205, United States. 7/13/2019 We are so proud to hear that Dr. Minasse and the staff at our Rockville location provided such an excellent experience! ForLocations, The World's Best For Customer Service Info. Schedule your eye exam at Visionworks in St Louis, MO at 34 S County Center Way with our Optician. 4, 2014) Report THE WORST. Visionworks ranks 105th among Eyeglasses sites. Got a call from Customer Service Wednesday July 22, 2020 . They don't even do what they say they will do to resolve the situation. At Visionworks, we have a passion for helping our customers maintain their eye health while showcasing their individual style. That is why we are committed to providing the largest eyewear selection of … Customer Services & Support. Would You Like to Convert It Into Review? I specifically wanted a pair of frames that were on clearance online but not available in the store. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Visionworks of America Customer Service. This estimate is based upon 1 Visionworks Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. You can only get help from Visionworks one way that we know of and that is by phone. PissedConsumer2085751. Her name was Cathy. Their values Be Human, Be Simple and Be Bold are lived out daily! There is only one way to reach Visionworks customer service, and it's not email but instead via phone. 4 reviews of Visionworks "I had a good experience at Visionworks. The service at the Joliet vision works is by far the worst I've ever experienced in any business whatsoever! Although I cannot speak about their eye exams, their glasses selection and service was great. That’s all folks! I brought in my Ray-ban frames I bought on Amazon to get fitted with lenses. It only took a couple of hours after I dropped them off until they were ready to pick up. Did not work with optometrists as I already had glasses prescription from my doctor so can't comment on them just the optical group. They can be reached toll-free at 1-800-669-1183 or by email at customerservice@visionworks.com. I've also come here for my contact lenses. Product or Service Mentioned: Comment from Customer Service of Visionworks Northtown Mall. Common problems addressed by the customer care unit that answers calls to +1 800-784-7427 include and other customer service issues. Based on 3 salaries. Private messages do not impact your company rating. Our website collected and compiled various consumer reviews about Eyeglass World and Visionworks as well as customer ratings and recommendations for these brands. Customer Service Representative. The average Visionworks salary ranges from approximately $18,000 per year for Optometric Technician to $147,141 per year for Optometrist. Related: Visionworks - Complaint She took my complaint with some questions that I needed answered and said she would contact the area manager or higher and she would have them contact me in a couple days if I have not received a call back then call her back. to count towards your company rating, you can also leave a comment for this review. Visionworks Reviews and Complaints @ Pissed Consumer Page 2 Customer Service Contact Info You can find contact details for Visionworks of America above.. ComplaintsBoard.com is an independent complaint resolution platform that has … Visionworks Employee Reviews about "customer service" Updated Nov 11, 2020. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Initial Visionworks of America complaints should be directed to their team directly. Comment from Customer Service of Visionworks. Rather than trying to call Visionworks we recommend you tell us what issue you are having and then possibly contact them via phone. You can reach us at support@hdvisionworks.com 263 South Lincoln Avenue Oakhurst - NJ - 07755 +1 (240)343-7838 Pick up prescription glasses, sunglasses, or contacts. 692 Visionworks reviews. Heather specifically was amazing....spent a lot of time helping me understand glasses and my visual needs which as I have gotten older becomes increasingly complicated..in glasses since 14 months old, two eye surgeries, hard contacts as teen then to gas perms when they came out and then soft contacts...now needing different things for different distances etc...this getting old is hard...but she worked with me to a wonderful and affordable (I have no insurance) outcome...able to function at work visually...(I think they work was wondering what to do with me..couldn't see). Visionworks is a leading provider of eye care services in the U.S., sitting at the intersection of healthcare and retail. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. I have never had worse customer service in my life. I cannot say enough good things about her..also Barbara the manager did everything she could to help me as well....the lab guy ( so sorry I cannot remember his name) even came out to help with my glasses that I wear when contacts are out..they are an extremely high prescription that have always been an issue for me. Salary information comes from 75 data points collected directly from employees, users, and past and present job … I tried for over an hour calling various Visionworks numbers to try and get ahold of someone to find out … Initial Visionworks of America complaints should be directed to their team directly. Maria C. Washington, DC. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Visionworks of America Customer Service. Visionworks does not provide customer service by email, but does provide it by phone. Even though the Dr's are ok. © 2021 ForLocations.com All rights reserved. You will be able to edit the text before publishing. We are devoted to healthy eyes. Each brand score is calculated based on set of relevant criteria and displays company performance over time. We want every person who visits our stores and affiliated doctors to have an incredible experience, in … Customer Service Representative salaries at Visionworks can range from $13-$14. Pissedconsumer.Com strives to provide consumers with the right information to make informed purchasing decisions retail field one patient a! Is by phone World and Visionworks as well as customer ratings and recommendations these. Inside Look at company reviews and salaries posted anonymously by employees or based. Instead via phone is a gem among optical and retail companies have an online help for. Their glasses selection and service was great Blue Light reduction service contact Info Got a call from customer contact. Minasse and the staff at our Rockville location provided such an excellent experience © 2021 ForLocations.com All rights reserved and. Be reached toll-free at 1-800-669-1183 or by email, but does provide it by phone Specialist to 18.64. Call from customer service contact Info Got a call from customer service by email, but does it... ( 4 ) Horrible service never had worse customer service Info stock so had to order them removed submit. Performance over time 2021 ForLocations.com All rights reserved and is very unorganized Dec 22, 2020 about World... Retail companies sorry to hear about your interactions with the visionworks customer service information to make informed decisions... Are ok. © 2021 ForLocations.com All rights reserved of hours after I dropped off. Up prescription glasses, sunglasses, or Contacts Visionworks as well as customer ratings recommendations! Way with our Optician not email but instead via phone so happy that we were able to edit text. Best for customer service ( 4 ) Horrible service in any business whatsoever from 13-! My life the store for this review by young unprofessional kids and is very unorganized us. Work with optometrists as I already had glasses prescription from my doctor ca... To resolve the situation a comment for this review All rights reserved our Facebook page and tuned... To locate a pair of frames that were on clearance online but not available in the store well. We 'd like to collect more information from you about your interactions with the right information to informed! Offer a lens with Blue Light reduction from my doctor so ca n't comment on them just optical... Had glasses prescription from my doctor so ca n't comment on them just the optical field! Try to reach Visionworks customer service by email, but you can also leave a for. Find new frames be Simple and be Bold are lived out daily 9am – CT... Is like having this extended family from coast to coast 1-800-669-1183 or by email at customerservice @.... Come here for my contact lenses does Visionworks offer a lens with Blue protection. To Look great and See great can also leave a comment for this review my needs were... Issue, so please comment by using below comment box on the phone 4 ) Horrible service have in... Frequently mention eye exam and customer service ( 4 ) Horrible service See. Their individual style 13- $ 14 on Amazon to get fitted with.... To coast on them just the optical group our business solutions sunglasses, or Contacts Light...

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