2) Call your local USPS or UPS office to see if they can locate your package with the tracking number provided. So, I anxiously await the arrival which should come today. He sent the CD through USPS and even got a tracking number with it. I didn’t receive my package, but the tracking number on the carrier website states ‘Package has been delivered’ I proceeded then by calling pay pal to have the charges refunded to my account. However, I honestly did not get the package. FedEx Delivered to the Wrong Address: Let’s Explore the Solutions 1. I check the tracking and see that it says ‘delivered 1:42PM’. The package never left New Jersey. Item was shipped, and tracking says delivered to mailbox at my city and zip code yesterday. Once delivered, we cannot re-ship or refund an order. Order number- #633167 My track and trace yells its delivered but its not. The tracking number on the carrier website states ‘Package has been delivered’ but the the package wasn’t delivered: Please visit section 3 of our shipping limitations terms and conditions located here. I filed a complaint with Amazon as to a package that was never delivered yet the vendors stated that it was delivered. Determine the tracking number of the package; then track the package online. The company can run a … The same thing happened to me, but I kept the tracking number which showed the package was delivered back to the sellers front door. But to do so, your mail or package must have the insurance included, then only you will be able to file a claim. So i have no idea where my package is atm. What to do when my FedEx package says delivered, but I never received it? Marked as delivered by the post office many times does NOT mean itr has been physically delivered, just that it has been scanned as its loaded into the truck, it may show up in a few days, or it could have been left with a family member. I asked the desk at my apartment complex, and they did not recieve anything. I was sent a rare CD of one of my favorite bands from a friend in CA. By the time I saw this, the post office was already closed. I requested that they provide me the tracking number for the package because the package total cost over $360 and yet neither Amazon or their vendor to this day has provided me the tracking number. If your USPS missing package says delivered on the tracking status, but you have not received it, you can do the following: ... You can file for claim of your package if you never received the package from USPS. When I confirmed it with the post office, they told me what I already knew. Primarily you must contact the FedEx helpline number as soon as possible. It wasn’t delivered. Check t g e tracking closer to make sure it wasn't delivered to an office enroute. If your package says delivered and it has not been, we recommend the following: 1) Give it another 1-3 days to see if your package gets to you. I purchased an item ($215) and paid with Goods and Services. UPS Says Package Was Delivered But It Wasn’t – Though the case where UPS says package was delivered but it wasn’t there on the recipient front door is somehow rare, but either you the shipper or the recipient, you may a bit anxious about the possibility of the package isn’t reached its destination. Then ask for the required representative. The GEC dealer I ordered it from did not insure so the package only has the $50 default insurance. b/c the package says delivered I have nothing other than my word that the package is missing and I'm not sure if I can even get a replacement from the dealer. 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