Both times they were super comfortable until about the 4-6 month mark, then they started to be lumpy and saggy. My wife liked it at first, but after a few weeks changed her mind. Definitely get this mattress! bought the hybrid works great with an adjustable base. The negative reviews sounded like the negative reviews for temper pedic, so we were not too worried. I bought this mattress almost 2 years ago and I still love it.That being said, I must disclose that I am somewhat cold-natured, so I don't mind that it retains heat, as the new memory foam mattresses do. Then we called Serta to ask about it and they said they sold the rights to Sleep Innovations to make the mattress and use their logo to help sell it. I was wrong. It did have a slight crease for the first few days. I let my mattress straighten out for around 5 hours, and by that time the mattress was completely flat and much softer. Your body gets exceptional support from our Serta® Hybrid Coil™ support system, built to deliver the ideal trifecta of comfort, support and durability. I bought the double and it worked so well that when I bought a king bedroom set I decided to buy the bigger exact same mattress in king size. We were both waking up with back pain and I developed a hip problem which has now turned into some very bad sciatica. At the foot of this bed, you'll notice two snowflakes stitched onto its cover. He was in bedroom a total of 7 minutes. Raymour & Flanigan is no help whatsoever! After paying an inspector 50.00 after only 6 months usage he naturally reported nothing would be done as he didn't find anything wrong. Also trying to dispose of a heavy foam mattress is not fun. Serta will tell you "well they are independent" but guess what? Macy's, Sears, Etc.). The product only had a smell for the first night or two but nothing like some of the reviews had mentioned. My partner and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. While most customers find Serta's branded products to be initially comfortable, there are some concerns about durability for some sleepers. I'd say the only downside is any room this mattress isn't it is now useless. Every iComfort Hybrid mattress is made with our exclusive Carbon Fiber Memory Foam. The warranty is based on the small number "Warranty Code" that is printed at the bottom of the "UNDER PENALTY OF LAW" tag that everyone tears off and throws away after they are sure they are going to keep a product! There’S Also An Added Layer Of Gel Active Max Memory Foam, Which Promotes Airflow And … No backache or leg pain. I am in Florida, not sure this would bother me in the Northeast. The bed sleeps great. FREE Shipping. Then go for it! The mattress is extremely comfortable and I love that the mattress retains my body heat, especially during the winter. I like to sit on the edge of the bed and put on my shoes, but this bed does not have the support on the edges to do that. Recently strained my back lifting a heavy suitcase. It is very firm for a memory foam mattress (maybe it will soften up over time), so firm that my body doesn't sink far enough to fill in the lumbar space of my back. 0 Mattresses / / Soft Medium Firm. Overall, there are some mixed reviews when it comes to durability with some iComfort models. We contacted the store to clarify the warrantee. And it was not clear if the warranty was to replace the mattress fully or not We were given the same story that others have reviewed hear about having someone come to inspect the mattress and pay them $79. I sleep noticeably cooler, not zero heat, but cooler. Now it did have a high spot for the first two weeks but after it began to break in things got better. The iComfort CF2000 Firm mattress combines Carbon Fiber Memory Foam and Gel Active® Max Memory Foam to help draw heat away from your body and promote airflow to prevent that hot, stuffy feeling when falling asleep. My husband built a platform out of wood for the bed. The second night (half night), I cushioned it with a padded mattress cover, a memory foam topper and several quilts/blankets to no avail. Updated December 3, 2020. Funny fact.... that this mattress hasn't even been in existence for longer than their warranty. This means that some customers may experience that their mattress lasts longer than average, while other mattresses may not last very long at all. After about 10 minutes, your body temp softens the foam and it is really comfortable... until you roll over too far onto a cold slab and you are back on the plywood.I sure hope summer is more comfy. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I havent had an issue with this one other than during the colder months I had to turn my electric blanket down than where it's normally set and I am fine. We have had an iComfort before this one for about three years but never had an issue with it. Climb into a cold bed is more like climbing onto a piece of plywood. The CF2000 Hybrid Firm mattress is the firmest feeling bed of all six models in the new iComfort Hybrid collection. I HAD LAID IT ON A SHEET AND WE WERE ABLE TO MOVE IT EASILY TO THE OTHER ROOM. Greatest mattress I've ever slept on. Additionally, read the thousands of reviews for Saatva. I was expecting to sleep hot, but the cool gel works. Sure wish I'd listened to the reviews that said this mattress was HARD. Wow, what a disappointment. Bought my i-comfort matress for a whole lot of money and it didn't last 3 years, Serta didn't stand by its product and should be ashamed to lie to consumers and even hint at a 25 year warranty. Some sleepers have had complaints about the feel and durability over a short time. If you are prone to being cold, you will like this mattress. No achy back from this mattress! We were pleasantly surprise at how quick it was delivered. After spending hours researching this mattress, I came to the conclusion that this is similar to the Serta I-comfort and about 1/4 - 1/3 of the price. Meaning uneven wear and a low quality product that won't last.READ THE FINE PRINT of the warranty...you're going to see what I mean! I had Raymour & Flanigan's inspector come out used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. The brain fog and fatigue are getting worse, so I started sleeping on a relatively new mattress (not memory foam) in my guest bedroom and even tried the twin mattress on my daybed. I cannot believe they sell this junk. I was informed that the mattress I had purchased had major problems that had been reported.I have endured severe pain, pain management including epidural injections over the past months, and then I realized it was the mattress that we had purchased to help promote our good health, and a great night's sleep. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. In this advanced innerspring system, individually wrapped coils work independently to conform to every curve of your body and provide durable support. Good mattress for the first year or so, then support degrade after that. NOW I CAN SLEEP IN BED AND MY HIP DOES NOT HURT. However it has fallen and I assumed it was due to packing. Layers of Carbon Fiber Memory Foam and EverCool® Fuze Gel Memory Foam work together to move heat away from your body and ensure you maintain a comfortable sleeping temperature. Avoid. The iComfort CF1000 Hybrid Medium mattress is comfortably cool and supportive. He told us to avoid that we could take fishing line, pull it across the width of the bed and then measure to see if there was a three-quarter inch dip in the mattress. We purchased it from a family owned business who were very good. We came home found this Serta on Amazon we ordered it right away. The iComfort CF2000 Hybrid Firm mattress combines Carbon Fiber Memory Foam and Gel Active® Max Memory Foam to help draw heat away from your body and promote airflow to prevent that hot, stuffy feeling when falling asleep. Over all I would never recommend this mattress nor would I by it if I knew what I know about it now. However, as soon as we can afford it, we're buying a real memory foam mattress. We have to deal with them and not Serta. We are very much sold on Saatva Hybrid mattress as it is $1200, has spectacular reviews. Amazon is usually good with things like this but per there request that i wait i loose out??? Serta iComfort has been a favorite mattress of mattress big-box stores and traditional mattress retailers for decades. I am very happy. And that makes it feel a little "rock like" to some. Great mattress for the first 6 months, then support degrade after that. I've purchase memory foam toppers in the past and wound up very unhappy with them. The iComfort CF4000 Hybrid Firm mattress is the top-of-the-line firm model in the newest iComfort collection from Serta. NEW. My boyfriend is feeling the same way. It come in a big box compressed so you will want to get it upstairs on the bedframe before you open it up and let it absorb all the air around. Serta Queen iComfort Hybrid CF2000 12.5 Inch Firm Mattress. Please Serta take note! Would highly recommend if you are looking for a quality memory foam mattress at a great price. I purchased this mattress after testing it against several other mattresses in the store. Within 11 months of having this mattress it has started sinking in the middle. I know it seems like the whole mattress is now more expensive but too many other less expensive mattresses sag (are not firm enough) to hold up over the years, and that's false economy. The gel does help keep you cool, but the foam mattress does hold some heat. I purchased this mattress 6 months ago after trying out the Gel mattress in a local store. I love it even more because my husband wakes up earlier than me and I never ever feel him moving or getting up before me. Now onto the actual mattress...It's definitely pretty firm. Put on the mattress cover to keep it clean from the 67 hours a week you'll be on this warlock. This is a comfortable bed with a soft feel yet provides firm support. Updated December 3, 2020. I assume this has to do with the store demo having been broken in by the numerous customers who have tested it out. It was shipped in a little box and expanded very quickly. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. I've only spent two nights on it as I'm not moved in yet, but it made for a comfortable sleep. Now we sink into a hole as the memory foam upper doesn't hold up. For me, waking up with no joint pain (hip and shoulder) and sleeping cooler has been a Godsend. I was already to give this a 5 star rating. Like all things you read on the Internet, understand there is no better judge than yourself. )Now excuse me—I have to go roll around on my mattress for a few minutes before dinner. Are you needing a mattress that makes you feel refreshed and not waking up grumpy? I'm very disappointed in this bed. Serta iComfort CF1000 Hybrid Medium Mattress Review. 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