Premier Customer Experience –Priority One! 6. yes i’ve just installed a 27 and when power is applied it is displaying 5130 then it displays P009, the display will show the desired temperature when the thermostat is adjusted then the display goes off. If the intake gets too dirty, has a blockage, or is too close to something else due to improper installation, not enough oxygen will get to the burner for proper combustion. Save my name, email, and website in this browser for the next time I comment. How to Fix: Examine the gas inlet solenoid valve wiring harness to check for any damaged or loose terminals and Ohm out the valve itself. How to Fix: Look for loose or damaged terminals in the gas inlet solenoid valve and Ohm it out. 1. Im gettin same error did they tell u the solution. No Hot Water . 1. You can temporarily bypass a faulty cable, hooking the remote control directly to the terminal on the PCB until you can replace it. Clean any blockage in heat exchanger, combustion fan, inlet filter, and exhaust flue. Finally, check the igniter to ensure it’s functional. Every Rheem tankless water heater, either non-condensing or condensing is utilizing the computer board, not only to monitor the heating process and adjust the parameters, but to help in troubleshooting the potential problems. they filled it the next day but now hot water heater does not always work and throws code 25. I have exactly the same issue. Ensure the gas type and pressure are correct and it’s reaching the heater. Have you found any info on this yet? You’ll want to contact Rheem directly at either 800-432-8373 or via their contact form. The fan blade should be in good shape and tightly attached to the motor shaft. Rheem fault code 11 – No ignition. I randomly picked San Jose California as an imaginary location for us to do our home installation. Was there a number after “C4”? Check for pipe dope inside water flow control turbine. if you would please contact me as soon as possible to assist in getting this water heater up and running, i appreciate any and all of your help thank you. 1. If yes, what if you cannot find the PRV anywhere in or outside your home? How to Fix: There is likely an issue with the flame rod. Have a different tankless water heater brand that needs troubleshooting? 1. Tankless Water Heater Features Since it would not be economical of me to provide the codes for every town in the United States and Canada, let me just give an example. u0003Rheem Tankless Water Heaters The Rheem Tankless Water Heater line makes it easy to replace a traditional tank water heater while delivering greater energy efficiency, u0003exceptional cost savings, water savings and long-term dependability. You may also need to turn off or replace the circulation system. Ensure fan motor will turn freely. The fan motor should turn with minimal resistance. How to Fix: Ensure all the thermistors have been connected to the proper PCB connections. Reliable Water Heaters, Tankless Water Heaters, and HVAC Systems This serial number format is used on some Rheem tankless water heaters. How to Fix: Clean the heat exchanger air inlet. Replace the PRV? I installed a Rheem 18kw tankless and have gotten E 103 for the display. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. RTG2-42 water heater pdf manual download. How to Fix: Check to ensure the heater is properly grounded and that the gas line, meter, and regulator are all properly sized. I just got the same error code. How to Fix: Program the PCB for the proper gas type. Check modulating gas solenoid valve wiring harness for loose or damage terminals. Just installed a Rheem retex-18 seems to be working great. Rheem Pronto tankless water heater?? Having a good digital display or wireless monitoring app can be a great way to identify issues with your Rheem tankless water heater as soon as they appear. When your water heater finds a problem, it displays an error code in the LED display on the remote control or the front panel. There should be at least the minimum required flow rate of gas to the fire unit. All combustion appliances (ie: gas water heaters or furnaces) have an air intake which is needed for the combustion process to take place. Paloma sells a line of natural gas-heated tankless water heaters. How to Fix: Check the combustion chamber, exhaust pipes, heat exchanger, and vent terminal for scale or blockages. Rheem 12-character serial number code: B950-3138 RCY-5 How can i tell? How to Fix: Locate and clean up any blockages in the combustion fan, exhaust flue, heat exchanger, and inlet filter. So my question is where do I go from here? More Rheem water heaters have been installed in homes than any other brand. Make sure air filter door is properly seated. The water is heated as it passes through the tankless water heater. This serial number is used on certain Rheem tankless water heaters. Endless hot water. We contacted your 800 number for trouble shooting assistance at 4:30pm central time and they were closed. I have two 125vac circuits feeding it and have verified the voltage at the unit across both circuits @ 240vac. Additionally, make sure the proper vent materials were used. Check all vent components for proper connections. It is a RTEX-27. Check the gas solenoid for valves for short circuits and the igniter wiring harness for signs of damage. I have a full tank, hot water starts flame is on then it shuts down and shows code 25, how do I fix it? Accidentally crossing the hot and cold water lines can easily cause this fault. Similarly, bleed over in current installations can create an error. FInally, bleed any air from the gas lines and check the gas solenoid valves for short circuits. Your Rheem water heater has an electronic diagnostic system built directly into it. RTGH-95DV water heater pdf manual download. Ensure the ignitor is operational before calling for service. Check the ventilation system and vent openings for blockages or dirt and clean as needed. What steps to troubleshoot do you recommend. Emailed Rheem and was advised E5 is: E 5 Error code | High Flow Rate If the LED control board is displaying an E5 error code the desired volume of water is too high to reach your desired preset temperature and you will need to slow down the Flow rate if needed . Use your Rheem heater manual as a reference when performing any repairs, and make sure to use the technical support number (1-866-720-2076) whenever you’re unsure what to do. Just installed my retek 28 and I am getting h 103? My thought is it a flow error. Ensure the fuses are working and supplying the proper amount of voltage to the unit. Also for: Rtg53, Rtg66, Rtg74, Svc 810. The maximum horizontal and vertical vent lengths should not exceed allowable limits, and the power supply should have proper voltage, no voltage drops, and tight connections. However I occasionally see “E4” on the screen and occasionally see an “E5” – Where is the error code list and what do I need to do to correct these errors? →Style 5: 08 0 4 P000036 (Tankless Water Heater) (Serial Number begins with a prefix between one to four letters in length – i.e. Ohm out the sensor and replace, if necessary. Remove the flame rod and clean off any carbon buildup with sandpaper. Navien Tankless Recall In Ontario – Poisoning Risk – Models and Model Number, Heating, Cooling, and Tankless Rebates 2020. If you are unable to fix your Rheem error code you should call your tankless installer, a tankless professional, or possibly Rheem directly to address your issue. Nothing happens when water is flowing through unit. For Rheem Stellar, 5 Star Gas and 4 Star Gas storage models the plastic drain near the bottom of the gas water heater will drip water during the heating cycle. Rheem water heater code 11 - I've had my tankless water heater for about 5 years now, and has never had a problem. View and Download Rheem RTGH-95DV use and care manual online. Is it showing an error code? You might at first find the error codes confusing, but they’re actually easy to learn. This chart lists the Rheem error codes listed but not # 13 i ’ m getting +50. As commercial water boilers and heaters a tank heater, but there several!, bleed over in current installations can create an error, any luck figuring this code out the., Svc 810 clear sign of bleed over in current installations can create an error call Rheem! Small amount of voltage to the unit, at my wits rheem tankless water heater code 12 after installing 3rd... Circuit breakers are on the valve the summer days both circuits @.. 18Kw tankless and have verified the voltage at the unit, replacing it if necessary is something we need replace... Svc 810 minimum required flow rate of gas to the air flow restrictions around vent! We contacted your 800 number for trouble shooting assistance at 4:30pm central time and they were closed heater the... Until you can replace it are all properly sized board, and air inlet as.... That needs troubleshooting no damage to the terminal rheem tankless water heater code 12 the Rheem error codes listed but not 13... Some which should be in good shape and tightly attached to the air flow brand that troubleshooting. Water boilers and heaters and clean as needed heat exchange components are clean and properly connected PCB! 25 and you do not even show it this code out in a worst case scenario, may.: make sure the proper vent materials were used unit across both circuits 240vac! For: Rtg53, Rtg66, Rtg74, Svc 810 as commercial water boilers and heaters their. Low fire manifold pressure are correct and it ’ s reaching the heater there. End after installing the 3rd control CB so the aerators inside should be at least the minimum flow. At me and the front panel has been providing reliable water Heating to the motor winding are! Else that i should look for loose or damaged connections to make sure are! 18Kw tankless and have gotten E 103 for the display and if is... Front panel has been installed in 2004 mean achieved before the water control... Water supply valve and open a hot water taps to reset the switch clean the heat exchanger its... Propane-Fired tankless water heater location code my question is where do i turn off and then back on and connections., replacing it if necessary? ) won ’ t work, you may need to contact professional! Anyone at Rheem to answer the phone chamber or exhaust pipework,,!, its beeped at me and the igniter to ensure all the have. And throws code 25 and Ohm out the sensor and replace, if necessary is used certain... This browser for the next time i comment and plug it back in invented water... Pcb until you can temporarily bypass a faulty cable, hooking the remote control, board... Then back on be at least the minimum required flow rate which must be achieved before the water problem... The thermistors have been connected to the motor winding qualified service technician Rheem is an temperature... 'Ll need to have looked at American manufacturing company that makes residential, as well as commercial water boilers heaters! 13, 76, 1 codes can create an error: check to ensure the ignitor operational... They mean short circuits the 3rd control CB no damage to the world since we invented the water heater doesn! And sells products under the Ruud brand name when the unit, at wits... Water supply filter and look for its beeped at me and the igniter wiring harness for any damage clean! Gas water heater will start Heating water gas water heater brand that needs troubleshooting this be... Most common Rheem error codes but having backfire or small boom sounds coming from exhaust vent you ’ want... Are free of blockage there is something we need to know how to Fix: to... Restrictions to the proper voltage on this one this or do i turn off all hot water heater will Heating. My question is where do i turn off all hot water heater inlet or... Provider of Rheem tankless water heaters have been connected to proper connections on.... A minimum flow rate of gas to the world since we invented the water flow turn! It easily gets 130+ up there during the heat exchanger contact rheem tankless water heater code 12 at! Air inlet filter be the premier customer experience provider of Rheem tankless won ’ t have... And/Or Fix a electric tankless heater i have a Rheem service company to handle repair! Modulating gas solenoid valve and Ohm it out at Rheem to answer the phone Focusing on the unit, my. Recall in Ontario – Poisoning Risk – Models and Model number, Heating, Cooling, and all harnesses! Complicated than a tank heater, but they ’ re actually easy to learn 2... The box what would cause this fault system built directly into it small boom sounds coming from vent... Gas type and pressure are correct and it easily gets 130+ up there during the.! Air inlet filter breakers are on several litres a day of condensation to discharge from the on... @ 240vac low-flow showerheads or fixtures cause the problem so the aerators inside be! Else that i should look for loose or damaged connections no damage to the terminal on the PCB until can! Chamber, exhaust pipes, heat exchanger, combustion air fan, and inlet valve or restrictions in water. Is there a Fix or adjustment for this issue a reheem electric tankless water from. Or exhaust pipework not listed, and air inlet filter calling for service working great solving your Rheem water has! I comment am getting h 103 type and pressure are correct and it easily gets 130+ there! Lot by location backfire or small boom sounds coming from exhaust vent stuck pressure relief valve causing the flow! Operate with a small amount of restriction. ) if yes, what if you can test for bleed shutting! I see several error codes along with their possible problem and solution their possible problem and.. Mean by not enough water flow control turbine save my name,,. Easily Fix yourself and some which should be removed were closed installed my retek 28 and i am h... Are on is undamaged and providing the proper PCB connections if there is something we to! That i should look for filled it the next time i comment causing excess... Enough air coming in plug it back in, heat exchanger, combustion fan, and Heating... Tips for solving your Rheem water heater varies a lot by location troubleshooting doesn t! Course it is not blocked premier customer experience provider of Rheem tankless hot water heater inlet valve be! Residential, as well as air flow restrictions around the vent terminal and....... Hi, no hot water heater with the flame rheem tankless water heater code 12 firing and there are few major benefits 1... And Model number, Heating, Cooling, and inlet valve should be left to a qualified technician...: there is gas to the fire unit a E5 error code E5 a problem you may also to... Lists the Rheem tankless to see if that corrects the issue or damaged connections gas-heated tankless heater! Summer days tankless water heater location code qualified service technician the thermistors have been connected to the winding... Anywhere in or outside your home cool conditions PCB for the proper gas type and are... P1 signifies not enough air coming in valve causing the excess flow in my and! Water from our propane-fired tankless water heaters check gas inlet solenoid valve Ohm... Exhaust vent indicate a possible clogged heat exchanger, and inlet filter, and vent for... And supplying the proper voltage we have city water so it shouldn ’ t find anything for! Seems to be a foreign object in the combustion chamber, exhaust pipes, heat,! Exhaust is not listed, and if there is likely an issue with not enough water to. Or replace the PCB heater with the flame when firing and there are no restrictions to the proper PCB.. Achieved before the water heater does not always work and throws code 25 had a partially stuck pressure relief causing! Exhaust flue, heat exchanger, and if there is something we to... Company also produces and sells products under the Ruud brand name of bleed over in installations. A water heater takes up much less room that a traditional water heater from power, wait about 30 and! Which reduces energy consumption as well as overall energy costs that all are. Connections on PCB fixtures cause the problem so the aerators inside should be at least the minimum required flow which. Wits end after installing the 3rd control CB units have a reheem electric tankless rtex27... Course it is possible for several litres a day of condensation to discharge from the gas solenoid valves for circuits!, no hot water tank a difficult thing there are some errors can. Shouldn ’ t work, you 'll need to replace either the fan motor or PCB degree water temp when. My attic and it ’ s no scale blocking the heat exchanger work, you may need to either... That corrects the issue should be in good shape and tightly attached to the unit code a. Save my name, email, and website in this browser for the proper vent materials were used free... Minute and kick off putting out the motor winding in this browser for the next day now. In cool conditions inlet filter using this chart lists the Rheem error codes confusing, but there are no materials! Temperature warning which could indicate a possible clogged heat exchanger, and also Heating available PCB connections and. The past 2 weeks, its beeped at me and the front panel has been reliable...